SMarTrAgents sells four products at fixed monthly prices: Cloud Starter €25.99, Cloud Professional €36.99, SMarTrPhone from €29 and SMarTrBusiness from €74.99; all amounts are final prices under § 19 UStG, with no setup fee, cancellable monthly.
At SMarTrAgents you buy no single-built agent and rent no finished box, you book a platform with nine specialist agents. Cloud Starter costs €25.99 a month and includes 2 vCPU, 3 GB of memory and 5 million tokens. Cloud Professional costs €36.99 a month and includes 4 vCPU, 5 GB of memory and 10 million tokens. There is no setup fee, you cancel with 14 days to the end of the billing period. The nine agents sit in every plan, none is unlocked separately; having them built individually would take nine single agents instead of a team.
With annual payment Cloud Starter costs €259.90 a year, equal to €21.66 a month and two months free; Cloud Professional €369.90 (€30.83), SMarTrBusiness Starter €749.90, Professional €999.90, Complete €1,799.90.
Two sizes, all nine agents included in every size.
Nine specialist agents for one person who handles quotes, mails and posts every day.
€25.99 per month
€259.90 per year
Equal to €21.66 per month, two months free
Twice the allowance for full days with dictation, long documents and several channels.
€36.99 per month
€369.90 per year
Equal to €30.83 per month, two months free
Three plans, billed monthly, no new phone number.
Ava answers calls when nobody can pick up, via your Fritz!Box, with no new phone number.
€29.00 per month
Billed monthly
For businesses with daily call volume: up to 400 minutes per month.
€99.00 per month
Billed monthly
The big package for companies: up to 1200 minutes per month, Ava as your switchboard.
€199.00 per month
Billed monthly
Three packages with agents, phone, ticket system and website; the saving against separate prices is on every card.
Agents, phone, ticket system and website in one package, one invoice instead of five subscriptions.
€74.99 per month
€749.90 per year
Equal to €62.49 per month, two months free
Separately €104.99, in the package €74.99: €30.00 saved per month
Like Starter, with SMarTrPhone Professional (up to 400 minutes) and personal video onboarding.
€99.99 per month
€999.90 per year
Equal to €83.33 per month, two months free
Separately €174.99, in the package €99.99: €75.00 saved per month
Maximum build-out: SMarTrPhone Business (up to 1200 minutes), custom voice, two phone numbers.
€179.99 per month
€1,799.90 per year
Equal to €149.99 per month, two months free
Separately €274.99, in the package €179.99: €95.00 saved per month
Every cloud price contains all nine agents, the command deck, SMarTrPlan, SMarTrPost, dictation and read-aloud; the sizes differ in tokens (5 or 10 million), computing power and images (100 or 200 a month).
Cloud Starter and Cloud Professional also include the Agent browser, Skill training and the connection of your own tools through the open Model Context Protocol (MCP): your agents open web pages, read, compare, fill in forms and complete research tasks; they keep learning, ready-made skills from the SMarTrAcademy arrive automatically and you teach them your own; database, CRM, calendar or a specialist tool you connect directly through the MCP integration. The three features in detail
| Size | Tokens per month | vCPU | Memory | Images per month |
|---|---|---|---|---|
| Cloud Starter | 5 Millionen | 2 | 3 GB | 100 |
| Cloud Professional | 10 Millionen | 4 | 5 GB | 200 |
Extensions at SMarTrAgents are sold only with an active subscription: token reset from €9.99, token packs from €5.99, 100 phone minutes for €29.00, ticket system from €39.00 a month.
In the market comparison of 06.09.2026 SMarTrAgents bills per account instead of per seat; a toolbox assembled from separate services costs €198 to €483 a month for five people, without specialist agents.
| Provider and plan | Price per month | Billing | Included | Source |
|---|---|---|---|---|
| SMarTrAgents Cloud Starter | €25.99 | per account, final price | nine specialist agents, command deck, 5 million tokens | smartragents.ai/shop, retrieved on 20.09.2026 |
| SMarTrPhone Starter | €29.00 | per business, final price | AI phone, up to 100 minutes, Fritz!Box without a new number | smartragents.ai/shop, retrieved on 20.09.2026 |
| SMarTrDesk Solo | €39.00 | flat for up to 5 users, final price | ticket system and CRM | smartragents.ai/shop, retrieved on 20.09.2026 |
| SMarTrBusiness Starter | €74.99 | per business, final price | agents, phone, ticket system with CRM, website | smartragents.ai/shop, retrieved on 20.09.2026 |
| Agentino Basis | €49 | per business, plus VAT | AI phone, 100 minutes, extra minute €0.35 | agentino.de/preise, retrieved on 06.09.2026 |
| sipgate AI Agents Medium | €74.95 | per business, plus VAT | AI phone, 300 minutes, extra minute €0.25 | sipgate.ai/preise, retrieved on 06.09.2026 |
| Placetel AI Grow | €69 with 24 months, €79 cancellable monthly | per business, plus €9 number per AI agent | AI phone, 750 minutes | placetel.de/placetel-ai-preise, retrieved on 06.09.2026 |
| Zammad Starter | €9 per agent, €7 with annual payment | per user, plus VAT; five seats €45 | ticket system | zammad.com/de/pricing, retrieved on 06.09.2026 |
| Bitrix24 Basic | €69 monthly, €49 with annual payment | flat for up to 5 users | CRM, tasks, chat; telephony via credit | bitrix24.de/prices, retrieved on 06.09.2026 |
| Google Workspace Business Starter | €6.80 per user, five users €34 | per user, plus taxes | mail, calendar, Gemini | workspace.google.com/pricing, retrieved on 06.09.2026 |
An SMarTrAgents subscription runs monthly or yearly, is paid through Stripe and can be cancelled with 14 days to the end of the billing period; the invoice arrives by email.
The most common questions about the prices concern VAT, switching between the two sizes and what happens when tokens run out.
SMarTrAgents operates as a small business under § 19 of the German VAT Act, so the invoice shows no VAT. The amount on the page is the amount on the invoice.
The annual package equals ten monthly prices: Cloud Starter costs €259.90 per year, which is €21.66 per month and two months free. With annual billing the subscription runs to year end, so it pays off if you stay the whole year.
Yes, at the next billing period you switch from Starter (€25.99) to Professional (€36.99) or back. Your workspace with chats, files and memory is kept.
You buy more tokens without changing plans: 1 million for €5.99, 5 million for €19.99, 25 million for €39.99, each one-time. A token reset restores the allowance instantly, €9.99 for Starter and €12.99 for Professional.
Credit card, SEPA direct debit and the other methods offered by Stripe Payments Europe. Billing is monthly or annually in advance.
Yes, after every payment the invoice arrives by email from Stripe with the final price from the table. It shows only the plan price, plus a token pack if you bought one.
Setup is included in the price; since 23 July 2026 there is no setup fee. What you read here is what you pay.
For that there is the on-premise mode: a dedicated server in Helsinki with its own IP, DPA and SLA, or SMarTrHybrid with a machine on your premises. The start follows a personal conversation; the price depends on your workload.
The trial runs seven days with one million tokens and all nine agents, without payment details; afterwards the operation starts at Cloud Starter with €25.99 a month.