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Tech, servers, error messages

IT operations and website: SMarTrITGott

SMarTrITGott is the technician in your agent team. He explains logs nobody wants to read and gets your tech to a state where it stops demanding constant attention.

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Serverschrank aus gestapelten Lichtrechtecken, Sinnbild fuer ITServerschrank aus gestapelten Lichtrechtecken, Sinnbild fuer IT

The field in one paragraph

Most small businesses have no IT department. They have one person who knows a bit and a contractor they call when something is on fire. In between lies a wide gap: all the small questions you would rather not phone anyone about. That gap is where SMarTrITGott works. You show him an error message, a log, a configuration file, and he tells you what it says, what it means and what you can do next.

Tasks: where he helps you

Decoding error messages. Most technical messages are written for people who already know the problem. SMarTrITGott translates them: what is being reported, which causes are plausible and which of them you can check yourself.

Going through logs. You attach a log file, he reads it and writes out when things started looking odd and what happened just before. That is the work you would otherwise do by scrolling for an hour.

Making sense of your setup. Server configuration, backup schedules, access rights, certificates for your website. He goes through it with you, says what is missing and writes you an order to work through it in.

Preparing before you call the contractor. A conversation with a technician gets much shorter, and cheaper, when you can say what you have already checked. SMarTrITGott writes that summary for you.

Handing over to the others. When SMarTrPenTester finds a weakness, SMarTrITGott sorts out the technical side of it. When SMarTrCeo needs a decision paper for a purchase, SMarTrITGott supplies the technical part. They work in the same workspace, so nothing falls through the gap.

What this means in everyday work

Picture a two-person online shop. Friday evening, order confirmations stop going out. The contractor is unreachable until Monday.

You show SMarTrITGott the error from the shop and the log of the mail delivery. He reads both and tells you that sending has been refused since Thursday night and why that looks like an expired mail credential. He writes down the three places where you can check that, in the order most likely to get you an answer fastest. If it does not resolve there, you walk into Monday with a clean fault description for the contractor instead of a call that starts with “it is not working”.

Three example tasks

SMarTrITGott decodes error messages, reads logs and sets up your website; this is what three tasks and their results look like.

  1. You

    Since Friday evening the shop no longer confirms orders. Here are the error and the mail log.

    SMarTrITGott

    The cause in plain sentences (expired mail credentials) and three places to check, in order.

  2. You

    Walk me through backup plan, access rights and certificates.

    SMarTrITGott

    A list of what is missing and an order to work through it.

  3. You

    Set up the website for my SMarTrBusiness package.

    SMarTrITGott

    A draft after the first conversation, which you approve.

Tools

SMarTrITGott works with these tools in your container; files and templates live in your workspace.

  • Read logs and config files
  • Website setup
  • Briefing for your service provider
  • Handover to SMarTrPenTester and SMarTrCeo

Approval and data protection

SMarTrITGott drafts, you decide: every send-out and every decision waits for your approval, drafts sit in your approval list.

Accounts, chats and files are stored in an ISO/IEC 27001 certified data centre in the EU (Hetzner, Helsinki), each customer in their own container, data processing agreement on request. The language models partly run outside the EU; we say so openly. For special categories under Art. 9 GDPR, talk to us first.

Neighbouring agents

SMarTrITGott works with three neighbours in the same workspace and with the same memory.

  • Portrait SMarTrPenTesterPortrait SMarTrPenTester

    Security

    SMarTrPenTester

    Looks at website, logins and servers the way an attacker would and tells you what to fix first.

  • Portrait SMarTrCeoPortrait SMarTrCeo

    Strategy

    SMarTrCeo

    Sorts your numbers, tracks your goals and writes the paper for your next decision.

  • Portrait SMarTrContentPortrait SMarTrContent

    Copy

    SMarTrContent

    Writes blog posts, newsletters and web copy in your tone, because she read your texts before starting.

Included in Cloud Starter

SMarTrITGott is included in Cloud Starter for €25.99 per month, together with all 9 agents; Cloud Professional for €36.99 brings more tokens and computing power.

Cloud Starter

€25.99 per month

Nine specialist agents for one person who handles quotes, mails and posts every day.

  • 5 million tokens per month, 2 vCPU, 3 GB memory, up to 100 images
  • All nine specialist agents, command deck, SMarTrPlan and SMarTrPost at no extra cost
  • Your own container per customer in an EU data centre (Hetzner, Helsinki)

Frequently asked questions

The most common questions about SMarTrITGott concern tasks, tools, approval and price.

What does SMarTrITGott do?

SMarTrITGott is the technician in your agent team. He explains logs nobody wants to read and gets your tech to a state where it stops demanding constant attention.

Is SMarTrITGott included in Cloud Starter?

Yes, all 9 agents are included in Cloud Starter for €25.99 per month and in Cloud Professional for €36.99. You pick SMarTrITGott in the chat, with no unlocking and no surcharge.

What does SMarTrITGott work with?

He uses: Read logs and config files, Website setup, Briefing for your service provider, Handover to SMarTrPenTester and SMarTrCeo. Results land as files in your workspace.

Who approves the results of SMarTrITGott?

You do. Every draft waits in your approval list; you edit, approve or send it back, and only with your approval is anything sent.

Which agents does SMarTrITGott work with?

Most closely with SMarTrPenTester, SMarTrCeo, SMarTrContent; all 9 agents share your workspace and the same memory.

SMarTrITGott from €25.99 per month

The entry with SMarTrITGott is Cloud Starter for €25.99 per month, all 9 agents included, ready right after payment.